• Assists leadership in defining agencies’ volunteer needs, recruits, interviews, screens, and connects applicants’ abilities, objectives to appropriate area of service, agency.
• Consults with leadership, agencies to identify volunteer opportunities in relationship to agency needs.
• Evaluates, recommends, documents in writing V.P. approved goals, objectives for each agency.
• Recommends, documents, and implements V.P. policies, procedures.
• Develop volunteer job description(s) in collaboration with Human Resources.
• Develops, and maintains accurate volunteer database.
• Maintains V.P. project database on Trello, provides routine and ad hoc reporting.
• Completes, distributes routine and ad hoc reporting.
• Manages V.P. activities performed by individual or by a group to ensure quality service continuity.
• Provides leadership annual evaluation of volunteers, makes recommendations for ongoing improvement.
• Recommends, manages, documents, produces, handles volunteer relations that include but not limited to Appreciation Certificate, social media posts; calls, thank you cards and emails.
• Sources, partners with community organizations to recruit volunteers, then nurtures connections external businesses, individuals, organizations to further goals of agencies, and builds relationships internally with agency partners.
• Ensures positive volunteer experience, but not limited to:
• Trains staff how to effectively team with volunteers, handling conflict mediation, and frequently gathering and reporting staff, volunteer feedback about their experience
• Introduces volunteers to agency assignment, applicable staff, follows-up during assignment with all parties
• Plans, maintains, documents frequent contact with volunteers to increase retention and commitment
• Recommends, implements Volunteer Appreciation Program
• Coordinates complex and ongoing projects with staff, volunteer team leaders
• Maintains accurate schedule of volunteer activities, communicates details with staff
• Follow-ups with volunteers prior to and post-scheduled activities/events
• Drive volunteers to and from sites, when necessary.
• Presents to community groups or individuals.
• Identifies, and communicates potential funding via agencies, businesses, individuals, and organization connections.
• Work on an as-needed basis within the Development Department.
• Perform other duties, as assigned or become necessary by Leadership.

Summary

In the role of Volunteer Coordinator, you will be instrumental in managing and supervising volunteer activities to enhance community engagement. Reporting to the Program Director, you will leverage your core skills in volunteer management and public speaking to recruit and train volunteers effectively. Your premium skills with tools like Salesforce and Raiser's Edge will aid in streamlining volunteer data management. Additionally, your relevant experience in social media management and leadership will support outreach efforts and foster a collaborative environment, ensuring the success of our initiatives and the fulfillment of our organizational mission.

Qualifications

• Proven experience in volunteer management and supervision
• Strong public speaking and recruiting skills
• Familiarity with Salesforce and Raiser's Edge for donor management
• Experience in campus recruitment and training & development
• Demonstrated leadership abilities and social media management skills
• Background in social work or related fields is a plus
• Proficiency in project management tools such as Trello

Job Type: Full-time

Pay: $40,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person