The Johns Hopkins University School of Education seeks a dynamic professional to be an Academic Advisor as part of the school’s new academic advising initiative. Reporting to the newly established Director of Academic Advising, the advisor will become integral to the academic experience of SOE students. Academic advisors work closely with a caseload of graduate students and assist them holistically with academic planning, course registration, academic strategies, and identifying the student's academic, personal, and professional goals. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures. The Academic Advisor will work closely with faculty and other administrative offices to help students identify appropriate academic opportunities, strategies, and resources to support student success and degree completion.

Specific Duties & Responsibilities

Academic Advising

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem-solving, and connections to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
• Assist students with course registration, academic strategies, academic planning, and developing post-graduation plans.
• Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and progress towards graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
• Advise students on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with 'high priority' students identified by faculty in each academic term.
• Monitor students' academic progress to advise them of their academic standing. Meet with students on academic probation to conduct a self-assessment and academic success plan.
• Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration

• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Affairs, etc.) to ensure that this role effectively connects advisees to campus resources.
• Participate in advisory and campus-wide working groups and committees.
• Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
• Assist with planning and implementation of departmental programs, orientations, events, etc.
• Other duties as assigned.

Additional Knowledge, Skills, and Abilities

• Demonstrated passion for working with highly talented, socially and culturally diverse graduate student populations.
• Ability to use appropriate judgment when dealing with sensitive issues.
• Exceptional interpersonal, oral, public speaking, writing, and listening skills.
• Excellent ability to work collaboratively with students, faculty members, and staff at all levels.
• Demonstrated capacity to work effectively with people from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
• Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
• Proven track record of establishing strategic relationships to strengthen program and service delivery.
• Ability to effectively present information to learners.

• Master's Degree.
• Three years experience.
• Additional experience may substitute for advanced education, to the extent permitted by the JHU equivalency formula.

• Master's Degree in higher education, student affairs, educational leadership, or related area of study.
• Previous experience working with international students.
• Previous experience working with online student populations.
• Knowledge of graduate student development.

Classified Title: Academic Advisor 
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $55,800 - $97,600 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday, 37.5 hours per week 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Office of Student Affairs  
Personnel area: School of Education