Workday Functional Lead: Student Financial Aid
Job Description
Position Number:
129798Title:
IT Systems AnalystFunctional Title:
Workday Functional Lead: Student Financial AidCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.00Unit:
SVPAAP-Enrollment ManagementCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
Position Summary/Purpose of Position:
We are seeking a dynamic, highly skilled, and experienced Student Financial Aid expert and leader to join our team as the Workday Functional Lead. Representing the Office of Student Financial Aid (OSFA), the incumbent will oversee all aspects of the Student Financial Aid workstream. This is an exciting opportunity to be part of the Workday Student implementation, shaping the future of Student Financial Aid delivery at UMD.
The Workday Functional Lead for Student Financial Aid should have a deep understanding of federal aid, state aid, and institutional aid policies and requirements including reporting, disclosure, and cross-functional integration requirements. The incumbent oversees all processes related to the design, configuration, and testing of the student financial aid system, scholarship awarding and processing, federal and state aid program work streams in partnership with the Workday Analysts in the university’s Division of Information Technology (DIT) and with Huron implementation consultants. In particular, the Student Financial Aid Lead must critically analyze and assess proposed future state process designs, and discuss and consult with, and counsel OSFA to enable decision-making. This role bridges functional and technical teams to ensure alignment between business requirements and technology solutions. In addition, the incumbent should have a strong working knowledge of student financial services and student records and registration.
The Workday Functional Lead for Student Financial Aid will have the following main responsibilities:
The Workday Functional Lead for Student Financial Aid will have the following main responsibilities:
- Learn Workday processes and functionality to obtain expert-level knowledge of Student Financial Aid.
- Work with campus subject matter experts (SMEs) to identify, include, and represent all areas.
- Partner with analysts to document requirements for student financial aid integration and inbound/outbound data feeds.
- Review Workday design options and provide directions.
- Partner with Change Management (CM) to develop agenda and materials.
- Partner with a communication specialist for all Student Financial Aid presentations.
- Assist CM with communication for the change impact.
- Review and validate change impacts captured by the CM team.
- Partner with the Security Lead to review and confirm that security roles will meet Student Financial Aid and other stakeholders’ needs.
- Be the point of contact for providing functional direction/validation of decisions with various campus stakeholders (schools, offices, programs) and team members (e.g. integration developers, report writers, business analysts, change analysts).
- Document all decisions and prepare detailed decision recommendation documents that will need to be presented to governance.
- Provide guidance on data mapping decisions that support functional/business direction and/or requirements.
- Review testing tracker scenarios and update with institution, school, program, and situation personas, scenarios, security access requirements, and expected outcomes.
- Execute testing scenarios, record results, document defects, and re-test scenarios to resolution.
- Work with training staff to prepare training material for Student Financial Aid
- Conduct training with stakeholders.
This is a full-time, permanent position in OSFA. Following the implementation of Workday Student, the incumbent will serve as a member of the OSFA leadership team and provide support to OSFA staff and other partners, evaluate upgrades, operationalize changes, support configurations, lead continuous process improvements, collaborate with others, and provide guidance as the Student Financial Aid Workday expert.
This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.
This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergencies to help maintain continuity of University services.
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
Education:
Bachelor’s degree required.
Experience:
Seven (7) years’ required experience in student financial aid managing federal, state, and institutional aid operations.
Knowledge, Skills and Abilities:
Bachelor’s degree required.
Experience:
Seven (7) years’ required experience in student financial aid managing federal, state, and institutional aid operations.
Knowledge, Skills and Abilities:
- Knowledge of federal, state, and institutional aid regulatory and procedural requirements. Ability to work independently and with subject matter experts in OSFA, EM, and other departments to document, configure, test, and deploy financial aid processes.
- Ability to develop highly collaborative working relationships with a broad constituency in a professional and courteous manner.
- Ability to lead groups through a decision-making process to arrive at mutually agreeable conclusions.
- Ability to understand possible impacts of changes to a highly integrated system, determine the depth and breadth of testing necessary to minimize risk of system changes, and execute and record results of testing.
- The possession of analytical abilities, critical thinking, and problem-solving competencies to support issues resolution.
- Demonstrated ability to adapt and evolve in a changing role over time.
Preferences:
Preferred Qualification:
- Master’s Degree. Knowledge of current UMD financial aid business processes, policies, and procedures as it relates to the Student Information System, financial aid programs, and other student service delivery platforms.
- Knowledge of the typical student life cycle is preferred.
- Demonstrated experience leading operational changes, and system or technology implementation initiatives, including project management, team building leadership, and staff supervision.
Additional Information:
Target Hiring range $120,000 – $150,000 . The salary range will be commensurate to the experience level of the applicant.
**This position does not provide sponsorship for Visas.
**This position does not provide sponsorship for Visas.
Job Risks
Not Applicable to This PositionPhysical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.
Posting Date:
09/20/2024Open Until Filled
YesBest Consideration Date
10/08/2024Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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