Job Description

The Workers’ Compensation Analyst/Return to Work Program Coordinator, reports to the Manager of Workers’
Compensation and Ergonomics. This position is responsible for coordinating all aspects of the transitional work and
case management program, as it applies to UCSF Health Workers’ Compensation. In addition, has the authority to
make decisions necessary to mitigate loss work days and implement process improvement plans.
The analyst facilitates return-to-work efforts by effectively communicating with employees, departments, medical
providers and external partners (such as the third-party administrator). This position supports the Health System by
providing resources and training to managers and employees regarding Workers’ Compensation benefits and
processes.

This role works closely and collaboratively with Occupational Health Services, Ergonomics, Disability Management
Services, HR Leaves of Absence, department leaders and other applicable parties to facilitate the return-to-work
process. The Workers’ Compensation Analyst/ Return to Work Program Coordinator position assists in upholding
compliance standards with state and federal laws and university policies. This position serves as the back up to the
Workers’ Comp/Ergonomics Analyst 2 position and department manager as necessary

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Health Workers’ Compensation Department integrates claims management, ergonomics, return-to-work and
partners with Occupational Health Services, EH&S and Disability Management to improve the health and safety of
medical center employees

Required Qualifications

• Bachelor's degree in related area and / or equivalent workers’ compensation experience /
• training
• Five (5) years of California Workers’ Compensation, HR experience, or claims administration or case management experience
• Experience working with diverse populations who may be in crisis and/or needing time
• Excellent communication skills (both oral and written) including delivery of group presentations
• Excellent problem-solving and analytical skills
• Demonstrated ability in being able to provide excellent customer service during challenging situations
• Demonstrated ability to work independently and as part of a team
• Proficient of Microsoft Word, Excel, PowerPoint, Internet Explorer, and Outlook to generate correspondence, analyze data, create reports, and build presentations
• Experienced with data analysis and metrics tracking
• Excellent organizational and time management skills
• Strong interpersonal skills with the ability to interact effectively and diplomatically both in person and over the phone

Preferred Qualifications

• Prior medical/hospital work experience
• Experience working with HIPPA protected information and knowledge of medical terminology

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

007720 BENEFITS ANL 3

Job Category

Human Resources, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

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