Higher Education Hiring | On-Call/Temporary Host/Hostess, Morris Inn at University of Notre Dame in Notre Dame, Indiana, United States

On-Call/Temporary Host/Hostess, Morris Inn

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University of Notre Dame

Location: Notre Dame, Indiana
Category: Admin-Other Administrative Positions
Application Deadline:

Job Description

Job Title

On-Call/Temporary Host/Hostess, Morris Inn

Job Description

The University of Notre Dame Operations, Events, and Safety division is currently hiring for the position of On-Call Host/Hostess at the Morris Inn. The University Operations, Events, and Safety division leads the University’s event management, hospitality, and customer service functions while supporting student life, academic endeavors, and research initiatives.

Host/Hostess
The Host/Hostess will engage with our internal and external guests in a professional, welcoming, consistent and joyful manner in order to ensure the experience is a memorable one while creating return guests for the Morris Inn.
Essential duties for the Host/Hostess include:

Manage the OpenTable software to seat, assign tables, and other restaurant duties
Information gathering for the front of house, back of house team members, and the guest
Seating guests to optimize the dining experience, pacing of the service team, and the optimal use of the dining room.
Menu presentation and communicating with server to seated table
Answering phones according to service standards
Reservation confirmation with guests
Execute all guest interactions with a joy for serving others; all while demonstrating professionalism, job knowledge, grace, respect, and friendliness.
Alert server about all special notes in a reservation including allergies, special occasions, past experiences, etc.
Update Guest Experience Profile each visit and alert management of any issues

University Operations, Events, and Safety Commitments to a Diverse and Inclusive Culture
To treat every person with dignity and respect
To value our cultural differences
To harness the strength of our diversity
To commit ourselves to the mission of equality for all
To be diligent in our efforts to listen, learn, and grow with one another

Minimum Qualifications