THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.
 
The front desk assistant supports the Advising Department (Pathway Advising and Career Services). The front desk assistant will be the first point of contact for students and will work to support the advising team by guiding students to the resources and services that best meet their needs. 

JOB DUTIES & RESPONSIBILITIES

• Greet, welcome, and assist students with general information and resources
• Direct students to appropriate pathway advisors, departments and resources
• Answer Incoming Calls, responding to voicemail and e-mails
• Schedule advising appointments
• Send post-appointment surveys to students
• Assemble materials for new student folders, workshops, employers and communities
• Organize, maintain and stock materials in the advising office
• Assist with other duties as needed
• Greet, welcome, and assist students with general information and resources
• Direct students to appropriate pathway advisors, departments and resources
• Answer Incoming Calls, responding to voicemail and e-mail
• Schedule advising appointments
• Send post-appointment surveys to students
• Assemble materials for new student folders, workshops, employers and
  communities
• Organize, maintain and stock materials in the advising office
• Assist with other duties as needed

QUALIFICATIONS

• Excellent communications skills
• Comfortable talking with others on the phone and in-person
• Positive and supportive attitude
• Respect for diversity and inclusion of others
• Ability to work productively on a team
• Work-study eligible

• Must have completed FAFSA on file
• Must be enrolled in a minimum six (6) credit hours
• Must NOT have yet obtained 1st Bachelor's Degree
• Must be seeking an eligible program of study

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law

Community College of Aurora Inclusive Excellence Statement:  
 CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

 Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
 We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.